Welcome to Reliance Market
At Reliance Market, nestled on Castro Street in San Francisco, community and convenience converge. This family-owned gem serves a wide array of essentials, from snacks and wine to quick sandwich options—all delivered with a generous sprinkle of warmth from the personable staff. Customers rave about the engaging service, with owners Sammy and Mariska creating a welcoming atmosphere that feels like home. Beyond just transactions, they offer support, like keeping spare keys for locals. Despite occasional quibbles with service speed, the market's charm and community spirit shine through, making it a beloved neighborhood staple for both residents and visitors alike.
Reliance Market: Reviews & Ratings
I had a wonderful experience the first time around (would give it 5 stars). I called late at night and asked about duplicating a set of house keys I had, went in at around 10 pm and was out of there by 10:05 pm, keys were perfect, friendly staff too. The only inconvenience, which happened the second time around, was that I did not know that if paying with card it was a $10 minimum which I found out after my key had been made.
Friendly and engaging staff that always serves to please! I live about a block and a half away, so it's great to have a reliable store that helps me when I'm in need. If you're not feeling the vibe, put a smile on and crack a few jokes! You're bound to put a smile on someone's face
I moved to San Francisco in May and live just a block away from this little place. I'm in there all the time for things like wine, snacks, smokes, bla bla bla. Everytime I'm in there Marishka is telling me some story about something...She's very nice. Recently I went in and asked to pay with a credit card...she said oh just pay me later...I was shocked! Now I just have to remember to go back and pay her. I have to say, they need to have a better quality of cold cuts.
this is my favorite corner store. it is your basic sf liquor and grocery spot, no frills, but it is a family owned place with all your necessities. i live next door and Sammy, the owner and his wife are the best. Sammy calls me sweetheart and carries the wine i like just for me. when i get locked out of my apartment in my barefeet and boxer shorts, i go use their phone, when i forget to close my apartment window, Sammy reminds me. They even keep an extra set of my keys behind the counter for me. Mariska, his wife, is a bit gruff and can come off as rude sometimes... she doesn't hesitate to keep you waiting while she finishes her phone call... but once you get to know her, she is very sweet too. and did i mention the wine selection is great for such a small place!
Very good sandwich for $4, not the friendliest of service. Perfect spot to hit on the way to dolores park.
Location
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699 Castro St, San Francisco, CA 94114 Hotline: (415) 863-4787
Welcome to Reliance Market, a charming neighborhood gem nestled at 699 Castro St, San Francisco, CA 94114. This unassuming corner store isn’t just another place to grab essentials; it’s a vibrant hub for the local community. With a warm atmosphere and a friendly staff, Reliance Market strives to create a welcoming experience for everyone who walks through its doors.
What truly stands out at Reliance Market is the personal touch provided by the owners, Sammy and Mariska. Customers often recount heartwarming stories of their interactions with the couple, illustrating a sense of familiarity that's hard to find in larger retail chains. Juliana M. captures the essence of this with her praise for the efficient and friendly service, highlighting her delight in duplicating keys late at night—a simple task that was made enjoyable by the staff.
- Quality Products: Despite being a small store, Reliance Market offers a commendable selection of wine, snacks, and even sandwiches that do not compromise on taste or value. Jason B. mentions enjoying a delicious sandwich for just $4, making it an ideal spot to grab a bite before heading to a nearby location like Dolores Park.
- Friendly Staff: The staff’s dedication to pleasing customers is evident in the reviews, with Kyle H. emphasizing their friendly demeanor. Whether you're looking for conversation or simplicity, they're ready to engage and create smiles.
- Convenience at Its Best: With bike parking available and the ability to accept credit cards (though remember, there's a $10 minimum), Reliance Market caters to the needs of local residents looking for practicality and ease in their shopping experience.
Mary D., a regular, underscores the family-like bond that develops between customers and staff. For her, the little details matter—like Sammy remembering her favorite wine and keeping an extra set of keys at the counter for her. This level of care transcends mere customer service; it embodies a deep-rooted community spirit.
While the market offers a mix of essential groceries and a few quirky surprises, some customers have noted areas for improvement, such as the quality of cold cuts mentioned by Barry G. However, it’s clear that the love and effort from the owners continue to resonate with their patrons, making it a beloved spot.
In summary, Reliance Market isn’t just a place to shop; it’s a local institution where customers are treated like family and every visit feels like a homecoming. If you find yourself in the Castro District, take a moment to stop by, share a smile, and perhaps even tell Mariska a joke or two.
